Debian Security Advisory
DLA-2198-1 otrs2 -- LTS security update
- Date Reported:
- 01 May 2020
- Affected Packages:
- Security database references:
- In Mitre's CVE dictionary: CVE-2020-1770, CVE-2020-1772, CVE-2020-1774.
- More information:
Several vulnerabilities have been discovered in otrs2 (Open source Ticket Request System)
Support bundle generated files could contain sensitive information that might be unwanted to be disclosed.
It’s possible to craft Lost Password requests with wildcards in the Token value, which allows attacker to retrieve valid Token(s), generated by users which already requested new passwords.
When user downloads PGP or S/MIME keys/certificates, exported file has same name for private and public keys. Therefore it’s possible to mix them and to send private key to the third-party instead of public key.
For Debian 8
Jessie, these problems have been fixed in version 3.3.18-1+deb8u15.
We recommend that you upgrade your otrs2 packages.
Further information about Debian LTS security advisories, how to apply these updates to your system and frequently asked questions can be found at: https://wiki.debian.org/LTS