Debian Security Advisory

DLA-1521-1 otrs2 -- LTS security update

Date Reported:
26 Sep 2018
Affected Packages:
Security database references:
In Mitre's CVE dictionary: CVE-2018-16586, CVE-2018-16587.
More information:

Fabien Arnoux discovered several security issues in email validation of otrs system.

  • CVE-2018-16586

    Load external image or CSS resources in browser when user opens a malicious email.

  • CVE-2018-16587

    Remote deletions of arbitrary files that the OTRS web server user has write access when opening malicious email.

For Debian 8 Jessie, these problems have been fixed in version 3.3.18-1+deb8u6.

We recommend that you upgrade your otrs2 packages.

Further information about Debian LTS security advisories, how to apply these updates to your system and frequently asked questions can be found at: