Debian Security Advisory

DLA-1473-1 otrs2 -- LTS security update

Date Reported:
21 Aug 2018
Affected Packages:
Security database references:
In Mitre's CVE dictionary: CVE-2018-14593.
More information:

Francesco Sirocco discovered a privilege escalation flaw in otrs2, the Open Ticket Request System. An attacker who is logged into OTRS as a user may escalate their privileges by accessing a specially crafted URL.

For Debian 8 Jessie, this problem has been fixed in version 3.3.18-1+deb8u5.

We recommend that you upgrade your otrs2 packages.

Further information about Debian LTS security advisories, how to apply these updates to your system and frequently asked questions can be found at: