Debian Security Advisory

DLA-1212-1 otrs2 -- LTS security update

Date Reported:
19 Dec 2017
Affected Packages:
Security database references:
In Mitre's CVE dictionary: CVE-2017-15864, CVE-2017-16664, CVE-2017-16854, CVE-2017-16921.
More information:

Four vulnerabilities were discovered in the Open Ticket Request System which could result in information disclosure or the execution of arbitrary shell commands by logged-in agents.

For Debian 7 Wheezy, these problems have been fixed in version 3.3.18-1~deb7u2.

We recommend that you upgrade your otrs2 packages.

Further information about Debian LTS security advisories, how to apply these updates to your system and frequently asked questions can be found at: